Friday, January 20, 2012

AMERICAN EXPRESS OMGGGGGGGGGGGG

American Express enjoyed a record year for profit as 4th qtr income rose 12%. It is amazing considering that this morally bankrupt company has a douche bag running it. I have a friend, I won't mention his name, but Randy THE MAD RANTER had a recent issue with this shit bag outfit. He wasn't receiving his Amex statement and made a fatal mistake.Do you know what this mistake was? He actually called to inquire on why he wasn't getting a bill. ( What an asshole...me ) That was his first mistake. Why would anyone in their right mind call and say I didn't get a bill. Well we won't go there other then being extreamly OCD. So damage done he gets to speak with a customer service rep. This 8th grade graduate tells my friend MR OCD your credit cards are on hold until you pay your bill. He says I would love to pay my bill but I did not received a statement for over 5 weeks and asks "where are you sending the bills". She replies with an INCORRECT address and my friend MR OCD says there in lies the problem.SO She says your accounts are still on hold until you pay your bill. What didn't this hair bag from god knows where not understand the first time? This is what happens when you pay your workers 7.00 dollar an hour. This woman is making 6 dollars and 99 cents too much.Now How can you admit your mailing bills to a wrong address and freeze someones account who is willing to pay and has a 20 plus year perfect payment history with this pant load company. He then demands to speak with her supervisor. Well things get even worse. This High School dropout without a green card wack job who has the personality of a used condom gives him the same bullshit. Now to be a supervisor you would think some training is involved, apparently not she had about as much tact as fly paper on a shit covered wall. Totally enraged and about to open an account with Visa ( God Forbid ) MR OCD now demands to speak with her boss. Now we are finally getting somewhere. Someone they are actually paying enough money who finally understands that THEYYYYYYYYYY FUCKED UP. HE FINALLY makes good on the wrong that was committed by this corporate scumbag comapany. There are many lessons to be learned here. 1) Don't do business with Amex 2) Don't deal with the morons who sound like broken fuckin robots go right to the top 3) Don't do business with Amex 4) Next time go the address they are mailing your bill and ask the resident for your mail and ask him why the fuck have you not sent it to me. 5) Don't do business with Amex I hope this isn't another company we bailed out. Hey Amex, don't lump us in with the douche bags you extended credit to that stand on the corners where 7-11's are. Assholes. We work hard and pay our bills. Try looking at the history you have with your clients. Hello MCFLY HELLO get your head out of ass long enough to train your employees you stupid ass.

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